Privacy Policy
Effective date : 15 August 2026
THE WHITE HAT Real-estate consultancy services (collectively referred to as the “THE WHITE HAT Entities”, and individually as an Entity”) respect your privacy and are committed to protecting the personal information you provide to us.
This Privacy Policy applies to personal information collected through websites, social media pages, Meta Lead Forms, WhatsApp, and other communication channels operated by or on behalf of THE WHITE HAT Entities.
1. Information We Collect
When you submit a property enquiry through our website, Facebook, Instagram, Meta Lead Form, WhatsApp, or other communication channels, we may collect:
* Full name
* Mobile/telephone number
* Email address
* Property preferences and enquiry details
* Information you voluntarily provide regarding your property requirements
* Information relating to your enquiry, site visit or communication with us
2. How We Use Your Information
We may use your information to:
* Respond to your property enquiry
* Provide information about our properties, prices, availability and offers
* Arrange property/site visits
* Contact you regarding your enquiry
* Provide customer support
* Follow up on your enquiry
* Improve our marketing and customer service
3. Communication
By submitting your information, you agree that THE WHITE HAT may contact you regarding your enquiry through telephone calls, SMS, WhatsApp, email or other appropriate communication methods.
You may request that we stop contacting you for marketing purposes at any time.
4. Sharing of Information
We do not sell your personal information.
We may share information with service providers, employees, representatives, marketing partners or other parties who assist us in responding to enquiries and providing our services, where reasonably necessary.
Information submitted through Meta lead forms may also be processed by Meta in accordance with Meta’s applicable policies and privacy practices.
5. Data Security
We take reasonable measures to protect the personal information we receive against unauthorized access, misuse, alteration or disclosure.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
6. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to enquiries, maintaining business records and complying with applicable legal requirements.
7. Your Choices
You may contact us to:
* Request information about the personal information we hold about you
* Request correction of inaccurate information
* Request deletion of information where applicable
* Withdraw consent for marketing communications
8. Third-Party Platforms
If you submit an enquiry through Facebook, Instagram or another third-party platform, that platform may separately collect and process information according to its own privacy policy and terms.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updated version will be published on this page with the revised effective date.
10. Contact Us
THE WHITE HAT
Pune, Maharashtra, India
Email: info@thewhitehat.com
Phone: 8380065321